#On screen display menu archive

Please see Configuring Kitchen app settings for more information. This setting is determined in the Kitchen profile settings.

New tickets which have not been moved to the next preparation state may start flashing after a period of inactivity.

Voided (Red) : indicates an order has been voided from the POS Payments screen.

Done (Green) : indicates the order is ready for the customer.

Preparing (Orange) : indicates the order is actively being prepared.

New (Gray) : indicates a new order received from Restaurant POS.

Kitchen tickets can be in one of four active preparation states : For Online Orders, an Online tab will display on the ticket above the ordered items. In addition to showing the order items, tickets also display the table name or order type, receipt ID, server or customer name, pick-up time, and time elapsed since the initial order was placed. The number of tickets in each state is displayed as a number beside the preparation-status name. Archived tickets remain on screen for 48 hours and do not appear on the All Active screen. New will display new order items Preparing will display tickets which are being prepared Done will display tickets which are recently completed and Archived will display tickets which have been pushed to their final completed state. To view all active tickets, select All Active. On the top left of the screen, filter tickets according to their preparation state.

On this page it is also possible to Sign out in order to log out of Kitchen. View the user account logged in to Kitchen and which version of Kitchen is in use. Prioritized or older tickets appear in the left-hand columns. Delivery or Takeout orders are prioritized based on the delivery or pickup time. ĭynamic view means tickets are sized according to the amount of ordered items and displayed in columns. The amount of tickets displayed per page on the screen depends on the amount of tickets configured in Kitchen app settings. Delivery or Takeout orders are prioritized based on the delivery or pickup time. Prioritized or older tickets appear at the top. Grid view means tickets are a consistent size and displayed in rows. You may select either Grid or Dynamic view. Select the Layout view for the screen.Kitchen profiles are configured in Kitchen app settings. Select which Device profile is displayed on screen.The filters for order types are determined according to how you select orders in your POS app and their associated table types. You may select from five filter options according to the order type: Dine in only, Take out only, Delivery only, Takeout & Delivery only, or All. However, we advise using this setting with caution as it will remove tickets on all devices logged in to Kitchen.įilter tickets according to your restaurant’s ordering needs. This setting can be useful if a shift was particularly slow and there was no need to use Lightspeed Kitchen.

Selecting Clear all Tickets will archive all tickets on all profiles and screens. To open the Options Menu, navigate to the Kitchen Profile name on the top left of the screen. The Options Menu offers basic settings for your Kitchen profile. When Kitchen has more tickets than can fit on one page, additional pages will appear for the user to navigate between. The Kitchen screen displays the following information: an Options Menu on the top left of the screen, Status filters on the top right of the screen, and of course, order tickets on the main body of the screen.

#On screen display menu archive